Other Patient Services

Central Scheduling

Madison County Hospital is proud to offer convenient scheduling for several departments and physicians through Central Scheduling, a division of Patient Information Services. Central Scheduling allows the patient to make one phone call to schedule appointments and/or make adjustments to current appointments without having to place several calls.

Patients wishing to schedule appointments for Audiology, Pre-Admission Testing for Surgery, Radiology, Dr. Chidiac and Dr. Satiani may contact Central Scheduling.

Central scheduling hours are Monday thru Friday from 8:00am till 5:00pm. Patients may leave messages after hours and their calls will be returned.

Patients wishing to schedule appointments may call 740.845.7100 or toll free at 1.866.357.4677 ext. 7100.

For more information regarding Central Scheduling, please contact the Patient Access Manager at 740.845.7110.

Customer Service
845-7030


Our customer service staff helps to answer questions related to hospital services, billing, and insurance questions.

Diabetic Services
845-7322


Diabetes is a chronic disorder that affects millions of Americans with varying degrees of severity. The potential for serious complications exists if good blood sugar control is not maintained. The diabetic resource staff at MCH works with patients to inform them of ways to maintain their health and avoid the complications associated with diabetes. Click here for more information.

Dietician

845-7327


Madison County Hospital’s dietician can answer questions related to diet, weight management, nutrition, and other related issues.

Extended Care Unit

845-7358


The Extended Care Unit offers a comprehensive medical and rehabilitation program that provides skilled and intermediate nursing services for our patients. Licensed therapists provide speech, physical and occupational therapy if necessary. Licensed nurses under the direction of a physician provide medical care. Additional services such as specialized physician services, radiology, laboratory services, pharmacy, audiology, and social services are conveniently located within the hospital.

The length of stay in the Extended Care Unit is determined by each individual patient’s needs. The discharge planning process begins prior to admission at which time patients and families discuss goals for recuperation and plans for on-going care if needed.

An array of activities are coordinated by a trained activity director with special attention given to the physical, mental, social, and spiritual needs of each resident. Groups and one-on-one interaction are offered on a daily basis.

The extended care staff is an interdisciplinary team and is dedicated to providing the best quality of health care services to achieve optimal outcomes for you or your loved ones.

Home Delivered Meals (Meals on Wheels)

845-7325


Madison County Hospital and LifeCare Alliance have partnered to provide Meals on Wheels services throughout Madison County. The Meals-on-Wheels program provides home-delivered meals for people over the age of 60 who are unable to prepare hot nutritious meals for themselves. Volunteers deliver meals Monday through Friday. Those who qualify for the program may choose to enroll in the home-delivered meal program, or dine at congregate sites in South Solon, West Jefferson or Mount Sterling.

If you or someone you know could benefit from the Meals on Wheels program or if you would like more information on becoming a volunteer, please call (740) 845-7325.

Laboratory
845-7240


Many of Madison County Hospital’s laboratory tests are completed here in our own hospital laboratory. The laboratory is staffed 24 hours a day/7 days a week with no appointment necessary for outpatient laboratory work. Insurance is accepted. The MCH Lab can perform laboratory work ordered by any physician, not just those on MCH staff. The laboratory provides a variety of occupational drug screening choices including testing, acting as a collection site, breath alcohol testing and providing MRO services, if necessary.

Patient Care Units

845-7384


Madison County Hospital provides patient units dedicated to specific care needs. Our inpatient care unit serves patients who are being treated for illnesses and injuries that require constant care. Our maternity unit provides care for new families in a non-invasive, family friendly atmosphere. Our intensive care unit provides care to patients who require acute services. Our team of doctors and nurses provide constant care to stabilize and improve the patient’s condition. Our rehab unit provides interdisciplinary care to patients who are recovering from accidents, surgery, or other illnesses that require assistance from our licensed therapists. Our extended care unit provides comprehensive medical and rehabilitation service with skilled and intermediate nursing for our patients.

Medical Records

Medical Records offers a wide range of services to physicians and patients.

Patients wishing to request a release of information form to release copies of their medical records may contact Patient Information Services at 740.845.7102 or toll free at 1.866.357.4677 ext. 7102. Patients may also request copies of records in person Monday thru Friday 8:00am thru 4:30pm.

A signed release from the patient is required prior to releasing the medical records. Requests for records for continuity of care are processed immediately. In accordance with HIPPA guidelines, all other records are processed within 30 days if they are on-site. If records are off-site, 60 days will be required for processing. There may be a charge associated with the copies of the records. Please contact Medical Records for further information regarding medical record copy charges.

For more information regarding Medical Record reviews, pleas contact the Director of Medical Records at (740) 845-7120.
 

Pre-Admission Testing

845-7379


Prior to being admitted to Madison County Hospital, you will need to answer a short list of questions about your prior medical history and undergo some medical tests ordered by your physician. Your answers to the questions are confidential and the testing procedure is short.

Radiology
845-7220


Madison County Hospital's Radiology Department offers a wide range of services, including specialty services. We provide diagnostic outpatient, inpatient, and emergency room x-rays, including fluoroscopic procedures such as upper GI's and barium enemas. Urological procedures such as an IVP or kidney x-rays can also be performed. Our specialty services include: CAT Scan, Ultrasound, Nuclear Medicine, Mammography, and Bone Densitometry.

Social Services

845-7132


Medical social workers are assigned to each patient care area and are trained to help patients and family members deal with financial, social and emotional problems that relate to a patient’s illness or hospitalization. Members of the department work with patients and families to help deal with long-term illnesses and rehabilitation. They are also involved in the discharge planning process.

Ultrasound
845-7226


Ultrasound is a technique by which sound waves are bounced into your body, and their reflections captured by a machine, transforming them into an image. Ultrasound does not involve radiation and does not use dyes that need to be injected or swallowed. Ultrasound tests are used in diagnosing and treating a variety of health issues, including heart conditions, muscle pain, abdominal conditions, thyroid conditions, pregnancy, and many others.

Vascular Laboratory
845-7378


The vascular laboratory conducts tests related to artery and vein conditions. Tests can be conducted to determine if obstructions of the veins or arteries exist. These tests are used to diagnose aneurysms and diseases of the arteries. The vascular lab also has color flow duplex imaging (CDI) technology. CDI is used to evaluate veins for use as a graft, or to diagnose varicose veins and valvular incompetency.


 

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